Position Title:Key- holder (part- time)

Reports to: Assistant/ Associate Manager, Store Manager, Corporate personnel

FSLA:Non-Exempt

Position Summary:

Drives sales and supports company initiatives driven by management. Supports the operation of a profitable business through successful floor supervision. Supports Store Manager in daily operations of the store including but not limited to: opening-closing responsibilities, day-to-day paperwork and maintenance of store appearance. Responsibilities also include creating a positive and productive store environment, which represents the Peek brand in the highest standard.

Essential Job Responsibilities include but are not limited to:

Customer Focus:

· Begins and maintains relationships with customers by creating client profiles and any necessary follow up communication

· Leads by example by ensuring a positive customer experience for all who visit a Peek store in line with the Peek Customer Experience Model

· Maintains a visually enticing store that is neat, clean, organized and consistently up to Peek visual standards

· Diffuses customer issues by acting in the best interest of the customer with integrity of the brand

· Prioritizes workload to maximize efficiency and minimize impact on customer experience

People and Self Development:

· Receives feedback in an open and receptive manner

· Takes ownership of continual self-training and professional development

· Supports managers in training the team on Peek standards

· Maintains a positive and productive work environment for team

Sales and Profitability:

· Drives sales and company initiatives with a focus on Key Performance Indicators

· Inventory management: responsible for inventory and shrink, processing inventory

· Performs any other duties related to the position of Key Holder as directed by the Store Manager

Effective Communication:

· Participates in store meetings, management meetings, and corporate visits

· Provides feedback and analysis on store business

· Partners with store manager in Peek communication chain

Additional Responsibilities:

• Perform additional duties as assigned by managers from time to time

• Achieve regular attendance in accordance with company policy and standards

• Comply fully with all Peek rules and regulations for the safe and effective operation of the store and all Peek facilities

Required Qualifications, Skills, and Experience:

· Ability to work a flexible schedule including holidays and weekends

· Ability to communicate effectively in order to relay product knowledge and services

· Proficient in Microsoft Office and Point of Sale

Physical Demands:

· Lift /carry/move40 lbs maximum including fixtures and product

· Requires standing, sitting, walking, repetitive motions, listening, speaking and visual acuity

· Must have finger dexterity to be able to operate office equipment